PAYMENT: All items may be purchased with your Visa, Mastercard, or Discover Card using easy & secure PayPal for all of your transactions.
ORDERING: At this time we ship only within the USA & all orders will be shipped out within 2 to 3 business days. (unless we notify you otherwise that we are out of stock in an item)
SHIPPING: We will be offering FREE "1st Class" USPS Shipping for our Winter Season! "Priority Mail" is also available for an additional charge too. CONTACT INFO:Anna Yee -- P.O. Box 4096, Foster City, CA 94404 ~ or ~ email me at: admin@ginkgo-designs.com
RETURNS: We hope you will be happy with all of your purchases, however, if for any reason you are not satisfied with your purchase, we will be happy to accept exchanges or returns of items in their original condition within 14 days of receipt of shipment.
Please e-mail us at admin@ginkgo-designs.com to get a return authorization # before mailing back your item to us so that we'll know when to expect it in the mail. (Shipping & Handling fees unfortunately are not returnable.)